Our experience with this supplier was disappointing. We received products that were incompatible with our country’s technology standards. Despite providing all necessary information upfront, we were subjected to numerous technical questions after delivery, which delayed any real support or solutions. In the end, the supplier claimed their system was incompatible with our region and refused to offer a refund. This lack of accountability and poor customer service left us with unusable products and no recourse for resolution. I would caution others considering working with this supplier.